Miracle-Ear Hearing Centers was established in 2012 when Wesley Miller (Owner) franchised with the brand; before 2012 we operated under the name Sandia Hearing Centers and came to Carlsbad in 1991.
Give us a brief summary of the type of work you do or service you provide.
Communication is the number one most important part of humanity; at Miracle-Ear we provide hearing examinations to fit each person with the correct hearing system for their individual needs. Included in some of our unique services are cleanings, annual exams, and referrals to primary care physicians.
How long have you been in business? Please share a brief history.
I have been working alongside Miracle-Ear since 2014 in providing the best hearing healthcare and service of my abilities. I am always extending my knowledge with continuous learning, seminars, and conventions to bring the latest and most up-to-date information to our community.
What makes your business unique?
Hearing healthcare is a niche in the medical world; we provide people with the ability to communicate better and more effectively with their loved ones and the world around them.
What aspect of this business are you most passionate about?
Every single person who comes into my office, who laughs, cries, and tells me they don’t know why they waited so long to get help, validates my reason for being here every day. I feel so lucky that I found a profession where I am able to enrich peoples’ lives, make lasting relationships, and be a part of such a strong and loving work family.
How do you stay involved in the community?
I am the secretary of the VFW Auxiliary Post #8703, a member of the Elks Lodge; I have actively attended health fairs, lunch-and-learns, and many other community outreach programs. I am a graduating member of Leadership Eddy County and a member of the 40 under 40 in Eddy County.
Tell us what makes your business unique compared to others in the same industry.
Miracle-Ear in Southeast NM is unique in the fact that we are continuously working on providing the best customer service experience.
Business spotlight originally published in Focus on Carlsbad 2021 summer edition.